Privacy policy

This privacy policy sets out how Floss & Mischief uses and protects any information that you give us when you use this website.

Floss & Mischief is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.


Your consent

Your use of the Floss & Mischief website (‘Website’) and any disclosure of personal information via the Website signifies your consent to us collecting and using personal information about you in accordance with this privacy policy.


What we collect

We may collect the following information:


What we do with the information we gather

All the information we collect via our website or through correspondence with you is used to understand your needs and provide you with a better service, and in particular for the following reasons:

If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities, we shall exceptionally do so.


Public areas of the Website

Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments – for example on blog posts – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Secure payment

All payments are securely processed through Paypal, whether you pay for your order with a Paypal account, a credit or debit card. This means Floss & Mischief does not see or store your card payment information. Paypal also uses SSL security standards to encode your personal information and keep all your transactions secure.


Data over the Internet

You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

The internet is a global network, so it is possible for your data to travel internationally, which may include places outside the European Union. If you visit or shop at the Website, you’re agreeing and authorising us to process data in this way.


How we use cookies

A cookie is a small text file which asks permission to be placed on your computer’s hard drive. Once added, the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, by gathering and remembering information about your preferences.

We use cookies to offer social media services and applications that allow users to share content on the Internet more easily. We also use cookies to recognise repeat users and identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We may compile aggregated data, but these statistics will include no information personally identifying you. We only use this information for statistical analysis purposes.

Some of our cookies are strictly necessary as they allow the Website to perform key functions, such as keeping track of what you write on our online forms or adding products to the online shopping cart. These cookies are essential to perform the action a user has requested, and your use of the Website signifies your consent for us to implement these necessary cookies. The website (in common with most other shopping websites) will not work without these cookies.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.


Communication preferences

During the checkout process you are given the opportunity to select some of the ways in which we may use your details. You may choose to restrict the collection or use of your personal information in the following ways:


If you would like to revise or update the information you have provided to us, please contact us. If you would like a copy of the information held on you please write to Floss & Mischief, 7 Stuart Road, London, SW19 8DJ.


Learn more

Say hello

© 2015 Floss & Mischief. All Rights Reserved.