Blog posts about ‘Housekeeping’

Christmas deliveries 2015

Aqua Beetle Trio cross-stitch kit gift wrapped

To get your goodies before Christmas Day, order with us by:

  • UK delivery – order by Sunday 20 December
  • Western Europe (except Greece), USA and Canada – order by Sunday 13 December GMT
  • Eastern Europe, Greece, Australia, New Zealand and rest of the world – order by Sunday 6 December GMT

Your order will be sent by First Class Royal Mail (or International Standard mail) and will be protected in the post by a rigid cardboard mailer, so that it arrives in perfect condition. It may not always fit through your letterbox however, so please allow extra time to collect it from your local delivery office if needed. Find out more about delivery.

* NEW * Have your goodies gift-wrapped for you! Add a gift wrap option to your basket for each parcel you’d like made, then tell us at checkout which items to wrap together and what to write on the gift tag. Your gift will look best-dressed in our pearly blue paper and satiny cream bow.

Happy gifting, mischief makers!

Cross-stitch pdf patterns still available (sort of)

How will you get yours?

You may have heard rumblings about a new European Union (EU) tax law that comes into force tomorrow, 1st January 2015. While we won’t bore you with all the details, you may experience one significant side-effect: if you live in the EU you may find it harder to buy pdf craft patterns from now on.

Many of the websites, shopping carts and payment providers that independent craft businesses like Floss & Mischief rely on to sell online, simply haven’t yet developed a way to comply with the new law. As a result, many digital pattern sellers worldwide are choosing to retire their pdf patterns or to block EU customers from buying them. Yes, what a sucky New Year gift!

The vast majority of you (our awesome mischief-making customers) live either in the UK or outside the EU. For you guys it’s business as usual at Floss & Mischief, whoop! You can buy and download our pdf cross-stitch patterns from our online shop to your heart’s content.

If you live in the EU (except the UK), from tomorrow you’ll no longer be able to purchase our patterns for download. Instead, ask us about receiving our cross-stitch patterns by personal email.

It’s with a heavy heart that we’ve chosen to restrict our pattern downloads to domestic (UK) and non-EU crafters. We’re not comfortable with penalising our lovely EU customers in this way – we’re truly sorry for it. But we hold out hope that our online partners will develop the technical solutions we need to make our pattern downloads easily available to everyone again. We’ll continue to work with them behind the scenes to make it happen.

In the meantime mischief-makers, we wish you the greatest happiness, joy and crafting in 2015!

PS: Not sure which countries are in the EU? Here’s a list. Which is not to be confused with the European Economic Area or even Europe, which are different beasts. Confused much?

Have a jolly festive time

Until next year

Mischief HQ is now closed for the festive season. We’ll be back with a bang in the New Year, from Monday 5th January!

We might be offline during that time, but our online shop certainly isn’t. Order PDF patterns (available for instant download until 30th December) or buy cross-stitch kits for delivery after 5th January.

Enjoy a wonderful festive break, mischief makers! Ready for tons of mischief-making in 2015.

Christmas deliveries 2014

Xmas order dates

Nobody likes a sad face, especially at Christmas time. To get your Floss & Mischief goodies in time for Christmas Day, order with us by:

  • UK delivery – order by Sunday 14 December
  • Western Europe (except Greece and Poland) – order by Friday 12 December
  • USA and Canada – order by Monday 8 December
  • Eastern Europe, Greece and Poland – order by Friday 5 December
  • Australia, New Zealand and rest of the world – order by Tuesday 2 December

Please bear in mind that these dates are based on local time (GMT).

Missed your order deadline? Remember that our PDF patterns can be downloaded almost immediately upon purchase. Buy, print and pop one in a sumptuous envelope for a last-minute stocking filler!

Happy gifting, mischief makers.


Learn more

Say hello

© 2015 Floss & Mischief. All Rights Reserved.